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Smart Client, Outsourcing, BPO

[HROA Essentials] The rise of the 'Smart Client'

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17 Nov 2006 | (Thinking Point) | Deborah Kops

While much has been written about the failure of business process outsourcing (BPO) initiatives, most of the blame has been laid at the feet of the service provider community, with little discussion around the role clients must play in the implementation of successful outsourcing arrangements.

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If you want more detailed information about Full HROA Europe membership visit this page or contact André Rampat on +32 2 777 9675 or send an email to andre.rampat@hroaeurope.comAuthor: Kops, Deborah
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