Shared Services, Success
Success through shared services
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In this paper, A.T. Kearney highlights why shared services are a proven method to deliver value in the support services field. The factors that are currently driving this renewed focus on back-office functions are explored, the key to creating a successful shared services program is explained, and how to steer clear of common pitfalls is discussed. Finally, Kearney peers into its crystal ball and forecasts the back office of the future and the next generation of shared services.
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Wipro BPO to Set Up Business Shared Services Centre in Brazil for AmBevCentre to Handle Finance & Accounting, Human Resources, Customer Services and Order Management Processes31 Oct 2008 | (News)
Seven Pointers to Successful Shared ServicesShared service organisations are failing to live up to expectations. A recent Research Study by Alsbridge plc of nearly fifty global shared service organisations showed that SSCs are not realising their...30 Sep 2008 | (Thinking Point)
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HR Shared Service Centres 2007: Into the Next GenerationThis study, carried out jointly by SharedXpertise/HROA Europe and Hewitt, confirms that the future for HR shared services looks bright.29 Dec 2007 | (Survey)
Hackett HRO Today, A Business Case for Shared ServicesThe Hackett Group recently found that properly implemented shared services can reduce HR process costs by up to 80 percent while also boosting satisfaction, productivity, and quality of service.29 Apr 2007 | (Thinking Point)
