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HROA, Retained, Staff, HR, Outsourcing

[HROA Report] The retained HR staff: Delivering on the promise of HR outsourcing

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31 Jan 2007 | (Survey)

In recent years, companies have become increasingly familiar with the benefits of HR BPO, starting with cost reduction, which, depending on the nature of the engagement, can range from 20 percent to 60 percent off the bottom line, based on the experience of Convergys Employee Care. But companies have also come to expect a key value beyond price: the chance for the HR staff that is retained to turn its focus to more strategic areas, transforming the HR department from a cost center to a better strategic partner.

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