Management Briefing - The Lessons of HR Transformation from the Early Buyers of HR Outsourcing Program

WEDNESDAY 20 June 2007

17:45 - 18:00

Registration

18:00 - 18:10

Welcome Address from the Chairmen and SharedXpertise

Synco Jonkeren, Director HCM BPO, SAP

Tim Palmer, HR Practic Lead, Europe, EquaTerra

Karsten Soderberg, President and Head of Global Operations, SharedXpertise

18:10 - 18:30

Research Findings Presentation

• Buyers Pulse Survey
• The Role of IT and ERP Software in BPO

Lowell Williams, HR Practice Lead, Global, EquaTerra

18:30 - 20:30

Panel Discussion: Challenges of Early HR Outsourcing and Best Practices for Sustainable Transformation

• Issues encountered by early adopters of HR outsourcing
• Relative success of achieving HR transformation through outsourcing
• Lessons that can be applied to in-house shared services
• Guidelines for sustainability in HR transformation

Moderators:

Synco Jonkeren, Director HCM BPO, SAP

Tim Palmer, HR Practice Lead, Europe, EquaTerra

Facilitator:

Karen Beaman, CEO and President,   Jeitosa Group International

20:30 - 22:00

Networking Dinner (Buffet) 

Programme