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Pinstripe, RPO, Recruitment

Partnering for Best in Class Recruitment Solutions

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28 Jan 2008 | (Case Study)

Where does an organization that provides outsourced services go when it chooses to create a best-in-class recruiting process? To a best-in-class recruitment process outsourcer–that’s where!

Comprehensive Health Services, Inc. (CHS) is a national workforce health-management company that provides flexible, customized employee health programs to organizations with large, dispersed and mobile workforces. Employing best practices spanning more than 30 years of experience, CHS’ approach includes on-site health centers, a national network of CHS-certified physicians and health care providers, and medical readiness teams that deliver customized solutions for maintaining a healthier, more stable and productive workforce.

Committed to quality high-touch services for its customers and its customers’ employees, the selection and retention of CHS employees is paramount to the success of the company’s service delivery, client retention and business objectives.

CHS’ first step was to assess its current hiring and new employee on-boarding methods including its strategy, process, technology, costs and satisfaction levels. Initial areas identified for improvement by Executive Leadership, Recruiters and Hiring Managers included the volume of qualified candidates, the lack of process automation, candidate communication and new hire orientation. Add to that the desire for speed and cost reduction and the vision was complete. Considering both internal and external solutions, CHS utilized Pinstripe to help determine how to achieve its goals.

Click Document here to download the full case study.

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