HR Executive Briefing - Improved HR Service Delivery - Program

Program

Tuesday 17 June

17:15 - 17:30 Registration

17:30 - 17:40 Chairmen Welcome Address

Richard Crespin, Global Executive Director, HROA

Mark Hodges, Chairman, EquaTerra 

17:40 - 18:00 Presentation: EquaTerra HR Executive Market Study (March 2008)

Mark Hodges, Chairman, EquaTerra 

18:00 - 20:00 Panel Discussion Facilitated by Industry Experts: Maximizing Value Delivered through HR

Topics covered will include:

• If you are engaged in HR outsourcing or have HR shared services, how does your business perform from an HR service delivery perspective? What is the next level of improvement?
• What are your HR service delivery alternatives?
  • Broadening shared services (eg. increasing scope, gaining volumes)?
  • Process-specific outsourcing (eg. payroll, recruiting)?
  • Comprehensive, multi-process HR outsourcing (ie. over 10 HR processes outsourced)?
  • Combining HR shared services with a multi-functional shared services organization (eg. Finance & Accounting; Procurement)?
• How do you address the challenges of cross-border HR transformation and HR service delivery? 
• What role does HR technology play in HR service delivery?

Moderator: Mark Hodges, Chairman, EquaTerra 

Martin Cotterill, Partner, Latham & Watkins

Jan Cees Marijt, HR Director, Nike

Dermot Toberty, Director of People and Organizational Services, Royal Mail

20:00 - 22:00 Networking Buffet Dinner